Be sure to complete your IVR number's configuration by following this guide. Please note that it is not possible to assign users and teams to the main IVR number to answer calls from. The redirection numbers (the numbers that correspond to the options that your customer selects) are considered classic numbers. For example, when you call a phone number and hear options such as “Please press 1 to speak to Sales, 2 to speak to Support…” and so on. So what’s the difference? A classic number is a number where you can assign users or teams in a call distribution to answer calls.Īn IVR number is a number that allows a pre-recorded voice to communicate via dial tones (DTMF) on your customer's keypad. You can choose to set up the above number types as either a Classic or an IVR number. Speaking of number types, Aircall offers two different number classifications to choose from directly from your Dashboard. Please note that mobile numbers are not available for every country and will need to be validated on a case-by-case basis.Ĭlassic vs. Mobile numbers are assigned by country and in specific ranges so that they can be quickly identified apart from local numbers. Toll-free numbers are also available in ranges, most commonly as +1-800-XXX-XXXX, or 888, 866, etc.,
In some cases, you may be able to extend the reachability (Canada & USA). Please note that toll-free numbers are only reachable from within the country they are located in and are only reachable from numbers with the same country prefix. Meaning, that the receiving party will pay charges on behalf of their customer to receive calls.
#Aircall phone free
Toll-free numbers are numbers that are free of charge to call from the caller's side. Since national phone numbers are not tied to a specific geographic location the geodata for a national number is listed as the country. This type of number is quite common outside the US and Canada and is used for larger businesses that want to easily be reached from around the country. National numbers are phone numbers that are not region-specific and are designed to be reachable from an entire country at the same cost. These numbers are typically used by local businesses. Geographic numbers are local numbers that are assigned to a specific geographic region. Here is a brief overview of the types of numbers offered and their capabilities: You can refer to our guide on number compliance here. Please also note that with the purchase of numbers, there are specific addresses and ID regulations that are required by our partner carriers in order to activate the number for use.
Aircall was founded in 2014 to create a platform that would make phone support. To check associated costs, please verify this directly with your Account Manager. Cloud-based call center and phone system of choice for modern businesses. For information on Aircall’s new Dashboard, please click here.Īircall offers a range of different phone number types that vary in capability and in cost. Please be aware that aircall-everywhere will generate an iframe with following allow attributes.This article is for Aircall’s old Dashboard which most Admins have been migrated away from. You can remove a listener added by on with this method.
Only zendesk or hubspot available for now.
#Aircall phone install
Npm install -s aircall-everywhere Constructor
#Aircall phone how to
How to use the Aircall Everywhere in any CRM ? Include this project in your dependency